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Long Term Conditions – Reviews

Patients with long term health conditions attend the surgery for regular reviews. Due to the current pandemic we had to put these reviews on hold for patient & staff safety.

With the easing of lock down restrictions and changes to our systems we are now able to offer modified reviews for some patients with long term conditions.

We hope to see as many patients as we can to complete health reviews, some we can do virtually via video consultations, some we can send information too and patients can send information back to us. Others we will invite to attend the practice and we will see housebound patients on home visits. 

We want to make sure everyone is safe and staying well. Therefore we have made some modifications to the practice, our appointment booking and requirements for patients and staff.

Appointments will be booked throughout the day, spaced at regular intervals to limit the amount of people in the building at one time. We can only facilitate 6 patients in the waiting room at one time to allow for safe social distancing. Therefore it is important that you attend at your appointment time and not too early. If the waiting room is at capacity you may be asked to wait outside – if this does happen please wait away from the door so others can leave safely.

It is best if the time spent in the Practice by patients is kept to a minimum, therefore your appointments will be to the point and as noninvasive as possible. To help with this, if asked to do so, please complete and bring to your appointment the NEW Lifestyle Questionnaire

Our consulting staff will be wearing full PPE for every patient regardless of the reason for their consultation – please do not be alarmed by this, it is for your safety and theirs.

In return, for the same reason, we ask that all patients attending the practice wear a face covering unless you are unable to to due to medical reasons or  are under 11 years old. We ask that you attend your appointment alone unless you require a carer or guardian (they too will need to wear a face covering). Hand sanitiser is provided and should be used when entering the building.

Please do try not to defer from the consultation in hand, our Nursing staff have limited time and have to clean their rooms and equipment in-between each patient they see.

Home blood pressure monitoring is good practice and can help build a better picture of your health to aid with your reviews. If you have a blood pressure machine at home we recommend you complete a diary for a week.  If you go to British & Irish Hypertension Society website and select Patient home blood pressure monitoring diary you can complete an excel spreadsheet and it will calculate your average blood pressure reading. There is also the option of a PDF version for you to print and record your readings, a manual calculation of your average BP will need to be done for this method (we can do this for your at the Practice if needed). Please take one weeks worth of readings, two readings in the morning and two readings in the afternoon, complete which form suits you best and bring this with you to your review or email this to us as request.bournbrook@nhs.net – remember to include your details (name, DOB) if sending via email.