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Job Vacancy (now closed) – Afternoon Receptionist/Administrator 25.5hrs

Are you a team player who relishes working in a busy environment – this may be the job you are looking for. Here at The Bournbrook Varsity Medical Centre no two days are the same. The Team is made up of 7 GPs, 2 Practice Nurses, 2 Health Care Assistants and 12 Administrative staff. We work together to offer the highest quality of care to our growing patient register which currently stands at over 11,000.

We are looking for someone with excellent attention to detail and who is proactive to join our team. If you’re right for us you will have a can do attitude, be flexible and a great multitasker. We need someone who is able to perform under pressure as this is a fast paced Receptionist/Administrator role.

Job Details:

Receptionist to work 25.5 hours a week Monday, Tuesday, Wednesday & Friday 1.30 to 6.30pm & Thursday 1.00pm to 6.30pm (these days/hours are set and are not flexible).  You may be required to work some Saturdays 8.00am to 11.00am. The starting salary will be £8.72 increasing to £9.00 based on performance. Annual leave starts at 4 weeks plus bank holidays pro rata.

The purpose of this role is to:

  • Offer general assistance to the practice team, projecting a positive and friendly image to patients and other visitors, either in person or via the telephone.
  • Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

We are seeking someone who; amongst other things, is an efficient, empathetic communicator who is able to talk with patients, teammates and outside agencies face to face and over the phone. Is self-motivated, well organised and a great time keeper. Has a good standard of education including Math and English. Previous experience of computer based systems and software packages such as EMIS, Docman, Excel and Word are desirable.

On joining the team you will receive a comprehensive induction, a training plan, regular supervision and support from the whole Team. We are located within a 10 minute walk from Selly Oak train station and closer to many bus routes.

CVs with a covering letter should be submitted ASAP. Closing date is the 1st August 2020

Receptionist JD

Person Spec for Receptionist

All submissions can be emailed to or via post to:

Miss Emma Brelsforth

HR Manager

Bournbrook Varsity Medical Centre

1A Alton Road

Selly Oak


B29 7DU

Previous applicants need not apply.