There is good access for the disabled to all of our consultation rooms. A designated parking bay is adjacent to the surgery entrance and the surgery has a ramp and wide doors to allow for wheelchair access.

CCTV

Closed circuit television (CCTV) is installed at the practice premises for the purposes of staff, patient and premises security. Cameras are located at various places on the premises and imaged from the cameras are recorded. The use of CCTV falls within the scope of the Data Protection Act. Conversations at the reception desk are recorded. Images from cameras and recordings are held on a computer system and held in secure storage with controlled access.

Accessible Information Standards

The Accessible Information Standard aims to ensure that patients (or their carers) who have a disability or sensory loss receive information they can access and understand, for example in large print, braille or via email, and professional communication support if they need it, for example from a British Sign Language interpreter.ThisĀ applies to patients and their carers who have information and / or communication needs relating to a disability, impairment or sensory loss. It also applies to parents and carers of patients / service users who have such information and / or communication needs, where appropriate.Individuals most likely to be affected by the Standard include people who are blind or deaf, who have some hearing and / or visual loss, people who are deaf blind and people with a learning disability. However, this list is not exhaustive.If you feel that this applies to you or someone in your care please complete the AIS Form and hand it in at the surgery or collect a form from surgery if you wish.

For further information please see the AIS Easy Read Leaflet and POSTER Accessible Information Standard