Patient-centred care lies at the heart of SDS MyHealthcare

Our practice is a member of SDS MyHealthcare. We offer face-to-face GP, Nurse and Healthcare Assistant appointments in the evenings and at weekends at our six local Hubs. These Hubs also provide our patients with a wide range of other primary care services.

Bournbrook Varsity Medical Centre

RIGHTS

Receive emergency care at any time
Have the appropriate drug and medicine prescribed when you are ill
Be referred to a consultant when you are ill where clinically appropriate
Express a preference for a particular practitioner by requesting verbally when making appointments
Have access to medical records
Be treated with courtesy and respect at all times
Have all personal information protected and handled confidentially

RESPONSIBILITIES

To book appointments with appropriate staff
To keep appointments or cancel at least four hours before your appointment time
To arrive on time for your appointments
To treat staff with courtesy and respect at all times
To abide by the rules of the practice