NHS App - Online Access

The NHS app will allow you to book and manage your appointments, request medical notes and repeat medications, manage your contact details and access your medical records – all online, safely and securely. Using your app is easy and simple.

You will need to sign up to this service.

Book and manage your GP appointments 24/7, wherever you are. You can book appointments at the Practice or at our local Hub site Harborne Medical Centre. Fast, convenient and completely confidential.

You will have instant and secure access to your medical records. See your latest test results, monitor any changes and much more. This is available 24/7 wherever you are, on desktop, tablet or mobile devices.

You can watch the video opposite for more information.


For help and support regarding the NHS App, please visit https://www.nhs.uk/nhs-app/nhs-app-help-and-support/

It has a quick and hassle-free repeat prescription service. Full details on how and when to take your medication. No more unnecessary trips to the surgery to order your prescriptions.

The “Forms” section will allow you to contact us to request medical notes, prescriptions and more 24/7 – but remember our team will monitor this inbox during working hours only.

We take your data security very seriously. Our app uses a two-step verification and encryption process, to ensure your data is always safe and secure. You’ll be in full control of your data – and we’d never share it without your consent.

It is quick and easy to get an account. You can sign up online at: https://access.login.nhs.uk

For further information please speak to our Reception Team.


Linked / Proxy Access

Linked profiles allow parents, family members and carers to access health services on behalf of other people.

If you would like to set up a proxy account, please complete this Proxy access form.docx

Once completed, please email over to us at request.bournbrook@nhs.net

If you are completing a proxy request to access your childs records, please complete the above form, and email to us along with 2 forms of ID for yourself, and proof of parental responsibility i.e. birth certificate or adoption paperwork.