We understand that if you have a disability or something that makes it hard for you, it might be difficult to get the right help in the NHS or social care. But if we make some changes to help you, it can make things better for you. These changes are called Reasonable Adjustments.

If you need Reasonable Adjustments, we really want to make sure that do everything we can to make those changes for you. To do that, we need to know what changes you might need, as these will be different for every person.

We would like to know if you need any Reasonable Adjustments and, if you do, what they are. We would also like to if it is okay to put these on your records here at the practice. This way, everyone in our team can know what you might need.

We also want to ask if it’s okay to share our adjustments with other teams in the NHS or social care. This will help them know what changes (Reasonable Adjustments) you might need when you see them.  

Larger text size. Taking more time to put you at ease. Giving you written appointments not text messages. Helping you fill in NHS forms. Space for a guide dog.

This is not all of them, Reasonable Adjustments can be as unique as you are.

Sharing these with other professionals who care for you can be important.

For example if you need space for a guide dog and have an appointment somewhere else, they will know to have a room with extra space before you arrive.

Telling people about a problem can sometimes feel hard. Allowing us to share any Reasonable Adjustments means you should only need to tell the NHS once.

For example, you might need a larger text size now. In the future you might prefer us to read things to you over the telephone or tell you face to face. You might find you need home visits in a few years.

You can have more than one Reasonable Adjustment. You can change your mind if you don’t like it. We will stop using one if you ask. 

We can change a Reasonable Adjustment if you think of a way that will make it more useful.