Patient Record

Accessing Your Medical Record

The practice is registered and complies with the General Data Protection Regulation and the Data Protection Act 1998.

Our full Privacy Notice can be read here: Privacy Policy.pdf

For further information on how we use your data please have a look at this leaflet: Leaflet – How we use your information.

Any request for access to notes by a patient, patient’s representative or outside body will be dealt with in accordance with the Regulations. Our practice has decided to outsource our medical reporting work to an NHS Digital accredited company called MediData. MediData will be processing your medical report via eMR and providing online access via their secure encrypted portal. If you wish to contact MediData directly, please email or call on 03333 055774.

You will have digital access to your medical records if you have signed up for digital services at NHS App. This will give you access to you medical records as and when you require them and will be a live account of the records we hold for you meaning they are up to date. Please be aware that if you are a new patient to our Practice it may take time for your medical records to reach us from your previous Practice.

If you require a one off copy of something from your records and not an active up to date version you can complete this request form: SARS Patient Access to Medical Records Request Form.docx. Send this along with all required forms of ID to - Please be aware all requests can take up to one month to process and will be handled by MediData.

MediData - Patient Information

Our practice has decided to outsource our medical reporting to MediData, who will process your medical report using their system, eMR.

What is eMR/MediData?

MediData is a NHS Digital accredited company who have developed a digital system called eMR, which enables GP practices to create digital, GDPR compliant medical reports & copies of medical records.

eMR helps GP Surgeries with data security, speed and efficiency

eMR also helps you to easily see your medical data, stay in control of it and decide who you want to share it with.

MediData has worked hard to develop their NHS GP IT Futures accredited technology, eMR, which interfaces with our GP practice’s system to extract your medical record. This means you can receive a full copy of that information securely and share it with others as you wish, keeping your data safe.

If you wish to speak to a member of the MediData team regarding your medical report, or any concerns you may have regarding your data, please contact MediData directly on:

Phone - 0333 3055 774

Email -

Sharing Your Medical Record

Increasingly, patient medical data is shared e.g. between GP surgeries and District Nursing, in order to give clinicians access to the most up to date information when attending patients.

The systems we operate require that any sharing of medical information is consented to by patients beforehand. Patients must consent to sharing of the data held by a health provider out to other health providers and must also consent to which of the other providers can access their data.

e.g. it may be necessary to share data held in GP practices with district nurses but the local podiatry department would not need to see it to undertake their work. In this case, patients would allow the surgery to share their data, they would allow the district nurses to access it but they would not allow access by the podiatry department. In this way access to patient data is under patients' control and can be shared on a 'need to know' basis.

Birmingham & Solihull Shared Care Record

The Birmingham and Solihull Shared Care Record is a way of bringing together all your separate records from the different organisations involved in your health and care.

The Shared Care Record is confidential. It will let professionals see relevant information about the care and treatment you’ve had across all services.

Local GP practices, hospitals, NHS 111, community, mental health, ambulance and social care services will be able to see your records.

Your health and social care records contain important information about you. This might include, for instance, your contact details, medical history, medications, allergies, test results and details of any support you've had from social care or mental health services.

Being able to see your information will help us give you better, safer care.

If you don't want your records to be available to view through the Shared Care Record, you can opt out here

If you need help
Phone: 0345 6461163

For further information, visit: Shared Care Record :: Birmingham and Solihull ICS ( 

BSol Shared Care Record Privacy Notice.pdf

Summary Care Record

There is a new Central NHS Computer System called the Summary Care Record (SCR). The Summary Care Record is meant to help emergency doctors and nurses help you when you contact them when the surgery is closed. Initially, it will contain just your medications and allergies.

Later on as the central NHS computer system develops, (known as the ‘Summary Care Record’ – SCR), other staff who work in the NHS will be able to access it along with information from hospitals, out of hours services, and specialists letters that may be added as well.

Your information will be extracted from practices such as ours and held on central NHS databases.   

As with all new systems there are pros and cons to think about. When you speak to an emergency doctor you might overlook something that is important and if they have access to your medical record it might avoid mistakes or problems, although even then, you should be asked to give your consent each time a member of NHS Staff wishes to access your record, unless you are medically unable to do so.

On the other hand, you may have strong views about sharing your personal information and wish to keep your information at the level of this practice. Connecting for Health (CfH), the government agency responsible for the Summary Care Record have agreed with doctors’ leaders that new patients registering with this practice should be able to decide whether or not their information is uploaded to the Central NHS Computer System.

For existing patients it is different in that it is assumed that you want your record uploaded to the Central NHS Computer System unless you actively opt out.

General Practice Data for Planning and Research (GPDPR)

The NHS Digital website gives information regarding General Practice Data for Planning and Research (GPDPR) please click here

For a detailed overview to help you decide, follow this link to understand how the NHS uses your data and to opt out (or opt back in if you have previously opted out and have changed your mind) :

Your Data Matters Patient information comes in many different formats for all:

Take a look at the Your Data Matter to the NHS patient handout here

You can watch a British Sign Language video or listen to an audio version.

If you require a braille version please email the Contact Centre for a copy at

There is an Easy Read booklet or a large print version

The 'Your Data Matters to the NHS' patient handout is also available in the following languages:

Albanian - Shqip

Amharic - አማርኛ

Arabic - العربية

Chinese - 中文

Farsi - فارسی

Pashto - پښتو

Kurdish Sorani - کوردی سۆرانی

Tamil - தமிழ்

Tigrinya - ትግርኛ

Urdu - اردو

Welsh - Cymraeg


You can find tailored information for: 

Guidance for Black and Minority Ethnic (BME) patients

Guidance for carers

Guidance for young people